Privacy Policy

Privacy Policy
Last Updated: January 1, 2026
Business: TravelCraft (“we,” “us,” “our”)
Website: TravelCraft.pro
Location: Suwanee, Georgia, USA
Contact: tc@travelcraft.pro | (470) 490-9595

  1. Overview

This Privacy Policy explains how TravelCraft collects, uses, shares, and protects information when you visit our website, contact us, request a quote, or communicate with us by phone, email, or text message.

  1. Information We Collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from communications.

  1. A) Information you provide

When you submit a form, request a quote, or contact us, you may provide:

  • Name
  • Phone number
  • Email address
  • Project details (e.g., trailer build, welding cart, repair, fabrication request)
  • Photos/files you upload (if available on the form)
  • Any information you include in messages to us
  1. B) Information collected automatically (website usage)

When you browse our site, we may automatically collect:

  • IP address (often approximate location)
  • Device type, browser type, operating system
  • Pages viewed, time spent, referring/exit pages
  • Cookies or similar technologies (see Section 6)
  1. C) Information from communications

If you call, email, or text us, we may collect:

  • Your phone number or email address
  • Message content and attachments
  • Date/time of communications
  • Limited metadata used for routing, support, and record-keeping
  1. How We Use Information

We use collected information to:

  • Respond to inquiries and provide quotes/estimates
  • Communicate about your project, scheduling, and updates
  • Improve our website, services, and customer experience
  • Prevent fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our terms
  1. How We Share Information

We do not sell personal information.
We may share information in limited circumstances:

  • Service providers (hosting, email delivery, analytics, form tools, CRM, SMS/phone providers) who are permitted to use data only to provide services to us
  • Legal/compliance if required by law or to protect rights, safety, and security
  • Business transfers (merger, acquisition, sale of assets) subject to appropriate protections
  1. Photo Uploads and Project Media

If you upload photos or files:

  • We use them to evaluate your request and communicate with you.
  • We do not publish your uploaded media publicly without your permission.
  1. Cookies and Analytics

We may use cookies and similar tools to:

  • Remember preferences
  • Measure site traffic and performance
  • Understand which pages help visitors find what they need
    You can control cookies through your browser settings. Disabling cookies may affect certain site features.
  1. Text Messaging (SMS) and Phone Communications

If you text us or provide your phone number, we may send texts related to your inquiry and project (questions, scheduling, status updates).
Opt-out: Reply STOP to request we stop texting you (where applicable to the system used).
Message frequency: Varies based on your project.
Message/data rates: Standard carrier rates may apply.

  1. Data Security and Retention

We use reasonable safeguards to protect information. No method of transmission or storage is 100% secure.
We retain information only as long as needed for legitimate business purposes (quotes, communications, records, compliance), then delete or anonymize where reasonable.

  1. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or opt out of certain processing of your personal information under applicable privacy laws.
To make a privacy request, contact us at tc@travelcraft.pro with:

  • Your name
  • The state you live in
  • The request type (access, delete, correct, etc.)
  • The email/phone you used to contact us
  1. Children’s Privacy

Our site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

  1. Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not ours.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the latest revision. Material changes will be posted on this page.

  1. Contact Us

Email: tc@travelcraft.pro
Phone/Text: (470) 490-9595
Location: Suwanee, Georgia, USA